# Known Bugs ### Windows Errors: How to check logs: In order to see the logs and help troubleshoot your error please use the commands below:\ Press the win + r buttons and then type `eventvwr`, go to applications and post any errors related to zen-node. ### Problem 1: I have ZENP tokens that I mined but cannot use them. ### Solution: Mined tokens are not able to be used until 100 blocks after they have been mined. Please wait for these blocks to pass and then try again. ## Want to report another bug? * If you cannot find your issue in the section above please fill out the form here. Remember to include pictures, copies of the log, and any other information you think is relevant and we will get back to you with a solution, and post it for others to learn from. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.zenprotocol.com/troubleshooting-1/troubleshooting.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.