In order to see the logs and help troubleshoot your error please use the commands below:
Press the win + r buttons and then type
eventvwr, go to applications and post any errors related to zen-node.
Mined tokens are not able to be used until 100 blocks after they have been mined. Please wait for these blocks to pass and then try again.
If you cannot find your issue in the section above please fill out the form here. Remember to include pictures, copies of the log, and any other information you think is relevant and we will get back to you with a solution, and post it for others to learn from.